Frequently asked questions
At Inspired Swim School we pride ourselves on keeping our mission simple and here you will find all the answers to our most popular questions. If you have other questions that are not found below feel free to contact us.
Email:
info@inspiredswim.com
Text or call us at:
236-326-SWIM (7946)
General
Can I register 2 or more siblings in the same class?
What is the price per lesson?
Our pricing is based on weekly swim lessons, with the convenience of the same day and time each week, starting at $45 per lesson. Visit our pricing page for full details.
Summer lessons
Do you teach different swim levels in the same class?
We can accommodate this in some scenarios. Please connect with a team member to see if this option will work for you.
Can parents come onto the deck?
Yes. Absolutely and we encourage it! Please limit to 1 parent per class when you can.
Are your instructors certified?
Yes. All of our instructors are Certified Swim Instructors through the LifeSaving Society. Many of our instructors also have additional certifications including their Lifesaving Certification and National Lifeguard Certification.
Will my swimmer be joined with another family?
Do you have more than one location?
YES – We have 16 locations in British Columbia and growing!
Locations in Burnaby, Coquitlam, Port Coquitlam, Langley, South Surrey, Maple Ridge, Mission, Abbotsford and Chilliwack!
What age can my child start taking lessons?
Can a parent join a little ones swim class?
Will there be other swimmers in the pool during my lesson?
How do I receive my child's report card?
All report cards can be found at our secure website here. All you need is your child’s first and last name to access their report card in a paperless, dry and convenient way.
Do you donate to any causes?
What program does Inspired Swim follow? Is it the same program offered at my local pool?
Enrollment
How do I enroll myself or my kids in lessons?
Click “Register Now,” fill out the form and one of our team members will contact you to complete your registration.
Can I makeup lessons if I miss a lesson?
We are unable to accommodate make-up lessons. Please do your best to attend all the lessons in your set.
What is the cancellation policy?
When do my lessons renew?
Lessons are purchased in 4-week interval packages and auto-renewed for another 4 weeks following completion of the last lesson in that 4-week interval period. This ensures your day/time selection is maintained.
Can I pause my lessons?
Swimmers are allowed to pause their lessons for up to one month once per year, with a minimum of 30 days’ notice. During this pause, their scheduled swim day and time will remain reserved for when they resume.
When are lessons offered?
What forms of payment do you accept?
We accept all major credit cards.
Do you accept alternative funding sources from government and not-for-profit organizations?
Will my swimmer get a report card?
Yes. A Swimgen report card will be issued for each swimmer under a membership.