Frequently asked questions

At Inspired Swim School we pride ourselves on keeping our mission simple and here you will find all the answers to our most popular questions. If you have other questions that are not found below feel free to contact us.

Find an Inspired Swim School Near Me: https://inspiredswim.com/swim-lessons-near-me/

General

Can I register 2 or more siblings in the same class?

Yes – absolutely! This is how you take advantage of our group discounts. We limit group sizes to a maximum of 3 per group.

What is the price per lesson?

Our pricing is based on weekly swim lessons, with the convenience of the same day and time each week, starting at $219 for a set of 4 private 1:1 30-minute lessons.

We also offer drop-in lessons, starting at $60 for a private 30-minute 1:1 session.

For additional savings, consider adding a friend or two to create semi-private lessons!

Visit our pricing page for full details.

Summer lessons

Our summer swim lessons are a great opportunity to learn with Inspired Swim. We offer special camps with some being weekly or daily designed to help you plan your child’s summer of activities.

Do you teach different swim levels in the same class?

We can accommodate this in some scenarios. Please connect with a team member to see if this option will work for you.

Can parents come onto the deck?

Yes. Absolutely and we encourage it! Please limit to 1 parent per class when you can.

Are your instructors certified?

Yes. All of our instructors are Certified Swim Instructors through the LifeSaving Society. Many of our instructors also have additional certifications including their Lifesaving Certification and National Lifeguard Certification.

Will my swimmer be joined with another family?

We will not add swimmers to your class. It is your private swim class to enjoy. Group lessons are designed for family members or family friends to combine into one lesson.

Do you have more than one location?

YES – We have 15 locations in British Columbia and growing!

Locations in Burnaby, Coquitlam, Port Coquitlam, Langley, South Surrey, Maple Ridge, Mission, Abbotsford and Chilliwack!

What is the best age to start swimming lessons?

We believe 30 months is the best time to start swimming lessons. At this time we are only teaching children 30 months and older, however we do make exceptions for children that are potty trained.

Can a parent join a little ones swim class?

Yes but we prefer the swimmer builds the trust with the instructor rather than having the parent in the water.

Is the pool private for our Inspired Swim swimmers only?

Yes – Most of our locations are private pools and you will be the only swimmers in the pool.

We do have some locations that have 2 lessons going on at once

No – Our Coquitlam location is a shared pool environment.

How do I receive my child's report card?

All report cards can be found at our secure website Swimgen url
http://swimgen.net/search/wcss.
All you need is your child’s first and last name . Must be in the format Jane Doe. Very easy, paperless, dry and convenient.

Do you donate to any causes?

Yes, We are proud to say that a portion of every swim lesson is donated to Children’s Hospital.

Enrollment

How do I enroll myself or my kids in lessons?

Click to find your nearest pool, and select “Book Now” to schedule your day and time. Follow the sign-up process and make your payment online. Alternatively, you can sign up by calling us at 236-326-SWIM (7946).

Can I makeup lessons if I miss a lesson?

We ask that you provide at least 48 hours’ notice for lesson cancellations. Each month, you may reschedule one make-up lesson within the next 60 days at any available pool and time. Please note that without 48 hours’ notice, we’re unable to offer make-up lessons.

What is the cancellation policy?

Your scheduled swim lesson day and time can be canceled at any time with 30 days notice prior to your next scheduled payment.

When do my lessons renew?

Lessons are purchased in 4-week interval packages and auto-renewed for another 4 weeks following completion of the last lesson in that 4-week interval period. This ensures your day/time selection is maintained.

Can I pause my lessons?

Swimmers are allowed to pause their lessons for up to one month once per year, with a minimum of 30 days’ notice. During this pause, their scheduled swim day and time will remain reserved for when they resume. 

When are my lessons?

Guaranteed weekly swim lessons for the life of your ongoing payment are based on the first lessons booked day and time. If you wish to change the scheduled day/time, please reach out to our team to determine availability. Email info@inspiredswim.com or text 236-326-SWIM (7946)

What forms of payment do you accept for membership?

Our primary payment method is credit card, however we will also accept payment by e-transfer. Please ensure to contact a team member prior to submitting any e-transfer payments.

Will my swimmer get a report card?

Yes. A Swimgen report card will be issued for each swimmer under a membership.